A woman in China was disappointed when she opened a package and discovered that her new iPhone 12 Pro Max had been swapped for an apple-flavored yogurt drink.
In a video uploaded to Weibo on Friday, the woman, named Liu, explained that she spent more than $ 1,500 to buy a new iPhone on Apple’s official website. When he later opened the package, someone had exchanged the contents for food.
Liu did not receive the package directly from his courier, but from a package locker in his residential community.
Local police deemed the change a case of theft, although no one is sure where on the line the change occurred. Both Apple and Express Mail Service, the company that delivered Liu’s package, are launching an investigation.
A member of the EMS customer service staff said Global times on Friday the incident is still under investigation. “We have appointed colleagues to take special care of it,” he said. According to Global times, Apple gave a similar response, saying the investigation is still ongoing.
Weibo users chimed in to ponder who may have committed the theft, with accusations directed at the courier company, employees at Apple’s warehouse, or even suggesting that Liu may have bought from an Apple copycat website.
Apple products, and especially high-value iPhones, are often the target of such thefts, but usually not from individuals. Recently, five men were caught in security footage stealing $ 12,000 worth of Apple products, which appeared to be display items, from a Best Buy location in Dover, Delaware, in early December.