WhatsApp’s hour-long outage today was global in scale, likely caused by software bug

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Did WhatsApp go down for you earlier right now? You weren’t alone. The Facebook-owned messaging service skilled a roughly hour-long international outage on Friday, which led to difficulties in accessing the app and sending messages to pals. While no on-line service is proof against the occasional hiccup, this outage was notable for its international scale which impacted WhatsApp’s sizable person base.

The firm right now has over 1.2 billion customers, and is relied upon as the principle technique of messaging for many individuals, significantly in rising markets like India.

The outage was first reported by Reuters, which famous that “whatsappdown” was a trending merchandise on Twitter in nations like India, the app’s largest market with round 200 million of WhatsApp’s over one billion customers. Other nations the place the outage was popping up on social media included Pakistan, Britain, Germany, Brazil, Russia, Vietnam, and Myanmar, Reuters had stated.

WhatsApp right now launched a quick badertion, confirming the outage’s international scale after the scenario was resolved.

“Earlier today, WhatsApp users globally had trouble accessing the app for about an hour. This issue has been fixed and we apologize for the inconvenience,” a spokesperson stated.

We perceive that the outage was attributable to a bug within the software program code, versus one thing like points with a knowledge middle, for instance.

It’s not quite common for WhatsApp to be unavailable worldwide. Most outages are typically regional in scale, versus affecting app customers across the globe.

But not everybody right now observed the outage as a consequence of how rapidly it was resolved. The service started functioning once more some areas round 30 minutes after the primary complaints started popping up, Reuters had famous. That signifies that by the point some customers started listening to about the issue, WhatsApp was already working for them once more.

However, this was not WhatsApp’s first international outage this 12 months. The app in May had skilled downtime of some hours – an extended outage than right now’s.

Featured Image: Erik Tham/Getty Images



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