The updated terms help WhatsApp to become more intimately connected to Facebook’s family of products, as it aims to provide a more consistent experience to users across services, and allows the company to display targeted ads to all users Enables access to the information collected. The widely reported change was met with outrage on social media, leading to a halt to download rival messaging app Signal, and even sparked a no-confidence investigation in Turkey.
The FAQ states that WhatsApp and Facebook cannot see a user’s private messages or listen to their calls. The logs for sending and calling messages to users are not maintained and the shared space, contact information and group membership are kept private.
WhatsApp suggests that the majority of data sharing with Facebook is from communicating with businesses that use hosting services from Facebook or after using Facebook-branded commerce services, such as shops. Targeted ads shown to users can have either results.
However, it is worth noting that WhatsApp has mostly focused on what data is not shared with Facebook, but rather what is. As a general question, the update does not accept the update policy, WhatsApp shares device and interaction information, IP address and unspecified “other information” with Facebook.