Heinrich County, Va. – Gary Zuch has been waiting on a package delivery for almost a month now and he is now worried that it may end up in the wrong hands with delays at the US Postal Service (USPS).
“You know, we didn’t ship it on a slow boat from China,” Zuch said. “We sent it just 70 miles away.”
The Newport News man said that he and his wife sent gifts to an unfit family in Richmond, hoping to brighten their spirits before Christmas.
“It was to be given by Friday, December 5,” said Zuch, “This includes fairly decent gift cards for them to buy, groceries and pay for other expenses and it was important to us that it was received by them Christmas “
Zuch said tracking records showed the package in the Henrico area before returning to the Richmond US Postal Service Distribution Center in Sandrickton.
“It hasn’t moved in the last twelve days according to the system, so it should be stuck behind some plant,” Zouch said.
Zuch is among dozens who have reached out to CBS 6 problem solvers regarding delayed packages and mail. A spokesperson for the US Postal Service told CBS 6 in a statement, this holiday season there are delivery delays and problems due to heavy and historic mail volumes, as well as staff shortages due to the Kovid-19 epidemic.
“The US Postal Service, similar to the broader shipping sector that manages the historical record of holiday volume this season, is facing near-term pressure on service performance across categories,” the spokesperson said. According to the US Postal Service statement, “This negative impact is due to the temporary employee shortage caused by the boom of COVID-19, as well as the ongoing capacity challenges with airlift and trucking to move this historic volume of mail. Is falling
“I’m sure they are doing the best they can with limited resources, I think they want to be more organized in their approach to achieving things,” Zuch said. “You can’t just put things in one corner. Think of the whole thing going away.”
The US Postal Service said they are also facing capacity issues with air and ground transportation that are adding to the delays.
While Zuch understands, he worries whether his package will make it to the right destination.
“I’m just afraid it’s taken or its going to end up in the wrong person’s hands,” Zook said. “No hard feelings, more frustration than just a few.”
The spokesperson says the USPS is working to address the issues and focuses on delivering mail and packages for the holiday season.
The spokesperson said, “Between the historical volume, the postal service continues to flex its network, including ensuring that a historical volume of mail and packages is sorted, processed, and delivered this holiday season The right tools are available for. ” “Our entire operations team, from collection to delivery, worked throughout this past weekend and has continued to work around the clock to address the historical volume. We are accepting all the volume that was presented to us Has been increasing our challenges. “
Are you waiting for a package that is stuck in transit? Weight on the WTVR CBS 6 Facebook page.