Leaving a TNC application is generally easy. What is more difficult is to handle what happens between the moment the car stops at the curve and when you close (do not hit!) The door. Depending on your tendencies and those of the driver, there may be many movements between point A and point B, not to mention the detours and literal luggage that stand in the way. Well, if you risk a ride in Uber Black, now you have more ways to control how your trip works with the touch of the application, which includes being able to hit a silent trip.
As of today, Uber Black and Uber Black SUV drivers in dozens of cities across the US UU (The full list here) will have to comply with the company's new rules to ensure a constant experience throughout the service. The new rules are in force in relation to the behavior of the driver, as well as the specifications of the model of the vehicle, the brand, the exteriors and interiors, so you should expect leather rear seats each time. Drivers must maintain a rating of at least 4.85 stars and comply with the insurance and license requirements for commercial or liveried drivers in their respective jurisdictions.
For the cyclist, there are two great amenities that come to the Black experience. One of them is a 15-minute grace period once the vehicle arrives to get into the car, although a waiting rate will be applied per minute after 5 minutes. At an airport, the grace period is 5 minutes with a 2-minute rate. A cancellation fee will not be charged if the trip is lost. Customers can also call live agents for "Premium Support" within 24 hours after a trip if there is a problem that needs to be resolved.
But most of the noise so far has been made about some new levers that users can activate so drivers know what they want from their driver. These include temperature settings, help with luggage and a new silent mode. Yes, press the switch and the driver stops for the duration of the trip.
If you are paying for Uber Black, you are looking for an experience that you would not find in UberX. Penalty fee. The problem is that there is more than one burden imposed on the back of, in all likelihood, fewer drivers who meet these new requirements. You will pay more, but you probably do not know how much of that money will go to your driver. Given the TNC strike of May 8 organized by the associations of regional drivers, we can assume that it is not much, and how much it will cost. To the $ 1.8 billion that Uber lost last year.
Meanwhile, for all commoners who want to be carried away by their own literal or metaphysical means while traveling, we may have to be brave and courteous and ask the driver if they can keep the trip as calm as possible. And hell, do the same even if you're in an Uber Black. Respect is free to give and to receive and we are all worth more as human beings because of it.