The high-level accounts of & # 39; Pokemon Go & # 39; They are disappearing

By Christian Hoffer

A new Pokemon Go The error is causing players' accounts to disappear and there are no updates on when they will return.

For months, a few. Pokemon Go The players have claimed that their high level The accounts have disappeared without prior notice with little explanation or guarantee that they will recover. We have seen some reports of this happening on Reddit or Twitter, all with similar stories. Players will receive an "Error in server game data" error and will be completely blocked from the game. When they contact Niantic Support, Niantic will respond that the account does not exist or that they are aware of the problem and are trying to resolve it.

Although at first it seemed like a handful of isolated incidents, the problem has grown enough to attract the attention of / r / TheSilphRoad, one of the largest Pokemon Go communities on the internet. Today, players began to share information about the error and discovered that, in addition to blocking players from their accounts, this error also affects any gym that has a Pokémon from an account that disappeared. Trying to interact with any gym that has a Pokémon connected to one of these accounts with errors will cause the game to crash, effectively blocking the gym out of the game.

Niantic has not explained how or why the error occurs, and players have not been able to find a link between the affected players. Several support responses claim that the error only affects "a small subset" of players, but there is no information on when the error will be fixed or if there are more players at risk.

In general, there is a sense of frustration between Pokemon Go players, especially because it affects both active players and the abilities of other players to interact with gyms. With luck, Niantic provides an update on this situation soon.

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