The smart home platform Wink is experiencing a widespread outage, with a paid subscription plan implemented for most of its free features a month later. Previously reported by Android police, The outage has started on Thursday. User started Receiving email notice On Friday, the company apologized for the outage, and Wink tweeted on Friday afternoon that it was aware of an issue, and not under any attack.
We are aware of an issue affecting the wink platform. We want to let you know that we are still here, and we are not under attack. Rest assured that we are working diligently to bring everyone back online. All updates will continue to be shared at https://t.co/WPpNKlhbQv.
– Palak (@TheWinkApp) September 11, 2020
An update at 10:15 pm ET at Friday stated that the company “has implemented a fix for wink.com and we are in the process of bringing the rest of the services online.” As of noon ET on Saturday, although Wink’s status page was showing its main website online, its main APIs and integrations for Nest, Alexa, Google Home, Ring, and others still suffered a “major outage” Were.
Wink implemented a monthly membership fee earlier this year. Its parent company had a financial problem similar to last year; And in May, Wink said in a blog post that “long-term costs and recent economic events have caused additional pressure on our business.” The company said in another May blog post that it had “no other way to continue the Wink service as it is currently known without paid subscriptions”.
A monthly subscription of $ 4.99 took effect on July 27.
Wink did not immediately respond to a request for more information on Saturday.