Peloton fights treadmill safety recall linked to child death

Illustration for the article titled Peloton Resists Federal Safety Recall for a Treadmill Linked to the Death of a Child

Picture: Platoon

Peloton is rejecting a request from federal regulators to recall its Tread + treadmill after the product was involved in the death of a child last month, the Washington Post reported Friday.

The US Consumer Product Safety Commission, launched an investigation Shortly after the incident, it plans to issue a new consumer safety advisory as soon as this Saturday that outlines the potential dangers posed by the Peloton Tread +, according to officials who spoke to the outlet on condition of anonymity. Peloton has reportedly been stalling these efforts, negotiating with regulators over the wording and timing of a consumer alert and questioning whether a full recall is warranted.

Peloton, an exercise equipment manufacturer and multi-million dollar media company, came under fire last month after CEO and co-founder John Foley posted a letter to the company’s website about the child’s death, calling it a “tragic accident.” He went on to reveal that Peloton is aware of “a small handful of Tread + related incidents where children have been injured,” and reiterated the product’s safety instructions, which warn users to keep children and pets away from the Peloton team “at all times”. .

Earlier this week, regulators issued an administrative subpoena to force a reluctant Peloton to disclose information about the child who died as regulators continue their investigation into what exactly went wrong, officials said. Post sources said the CPSC has found “dozens” of incidents involving the Peloton treadmills. These included reports of users sustaining injuries such as broken bones and head trauma after being trapped under the equipment.

“This does not happen with other treadmills,” an official with knowledge of the case told the Post. “It’s a different pattern of danger than what you normally see.”

As pointed out Bloomberg, the CPSC received another concerning report about the Tread + in February when a 3-year-old boy suffered a “significant brain injury” after being pulled under the treadmill. When his father discovered it, the boy was not breathing and needed to be resuscitated, according to The report. The child was also found with “footprints on his back that matched the treadmill slats, a neck injury and petechiae on his face, presumably from occlusion of blood flow.”

Based on the number of accidents and the severity of injuries reported, CPSC staff decided to recommend that Peloton should issue a product recall for safety, according to officials the Post spoke with.

However, Peloton disagrees, arguing that improper use is to blame for these incidents and not product design.

Peloton “does not believe a recall is necessary,” a company spokesperson said in a statement to the Post, adding that the Tread + “is safe to use when the warnings and safety instructions we provide are followed.”

It should be noted that Peloton may also be struggling with a withdrawal due to timing, asit is inexpensive treadmill model is ready to go on sale next month. While the Tread + costs $ 4,295, this new model is priced at about half that of $ 2,495. Issuing a safety recall for one of your treadmills just weeks before another launches could undermine consumer confidence and negatively affect sales. (Obviously, a company’s profits should never come before consumer safety, but hey, that’s capitalism for you).

Peloton did not immediately respond to Gizmodo’s request for a query, but we will be sure to update this blog when they do. A company spokesperson provided the following statement to the edge:

We are disappointed that the CPSC is mischaracterizing the situation. The Peloton Tread + is safe to use at home when operated according to instructions and in accordance with our warnings and safety instructions. As a reminder, Tread + is not for children under the age of 16 and children, pets, and objects must be kept away from the Tread + at all times. Peloton is 100% committed to the safety of our members and we will always be open to working with the CPSC to implement impactful security measures. When the Tread + is not in use, members should continue to follow the safety instructions by keeping the safety key, which prevents the Tread + from operating, away from the Tread + and out of the reach of children.

Tread + is not the first Peloton product that users have reported some serious issues with. Last year, the company issued a recall of clip pedals that would break unexpectedly during use, causing lacerations and other injuries. The recall affected some 27,000 bicycles.


Source link