Note 8 Freezing for Some Users, Samsung Promises Fix | News & Opinion

Samsung mentioned an upcoming software program replace ought to repair the bug.

Samsung Galaxy Note 8

Samsung Galaxy Note eight house owners are reporting a bug that freezes the telephone when calls are made or acquired on the native dialer.

The problem has been reported by Galaxy Note eight house owners within the US, UK, and Spain with baseband variations N950USQU1AQI5 and N950FXXU1AQHB. When customers attempt to use velocity dial, make calls from the record of latest contacts, and even open the contacts app itself, the units will freeze, forcing house owners to reboot.

I arrange velocity dial and generally it should name however not present the contact data and generally it should simply outright freeze on me,” one person wrote on a Samsung discussion board. “I am currently dialing each and every one of my contacts as of now to avoid this issue. Also I see that some people are having issues with thirdparty apps which I haven’t ran into yet and hope I don’t. I have tried everything and it doesn’t seem to fix it and seems like Samsung will have to dispatch a hot fix soon.”

Samsung informed PCMag that updates will probably be pushed out to units quickly. “We have received a limited number of enquiries from customers about this and will be rolling out software updates in the coming weeks,” in keeping with a spokesperson.

A publish on Android Police suggests better variety of apps—together with Pokémon Go—may even set off Note eight freezes.

UPDATE: In an up to date badertion launched tonight, Samsung mentioned it is “aware of a limited number of reports about Note 8 devices experiencing an issue with some of their applications. Any consumer who experiences this issue should update their apps in the Samsung Galaxy Store and the Google Play Store. Any consumers with questions should contact us directly at 1-800-SAMSUNG so that we can help them.”

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