North Carolina officials refuse to pay ransomware hackers, following the advice of an expert

Officials in Mecklenburg County, North Carolina, refuse to pay hackers $ 23,000 in ransom for the return of government records, despite the fact that the cyber attack has virtually halted most of the services local government.

County manager Dena Diorio said Wednesday that officials made the decision after consulting with cybersecurity experts, who cautioned against negotiating with hackers. Instead, Diorio said the county will begin the long and slow process of restoring its files from backup copies.