Mom says Southwest Airlines removed him and son from 2, mask policy


(CNN) – Prior to Saturday, Jodi Devyansky had flown five times since commercial airlines began to say that passengers wear masks. But she never thought she would end up with a flight for 2 years old Son eating gummy bears.

After moving around with family in Florida, moving to Chicago with her son, I said, “I’m so disappointed.” Degyansky said he was approached by the crew of Southwest Airlines Flight 2420 when his son was resting under his chin with his face mask at the start of the lunchtime flight, as the flight pushed past the gate and started the taxi. She did it.

Airline pilots and flight attendants speak on the challenge of enforcing mask regulations

“There was no heated discussion,” Dyngsky described how one flight attendant reported that other families of her young children had shaken Southwest’s policy by eating the entire flight. Devyansky then said, his son was wearing his mask voluntarily.

Southwest policy says only children Less than 2 years of age are exempted from their rule that passengers wear a face covering a flight and board at the airport.

“We acknowledge that there may be times when a customer has to cover their face, for example, to eat, drink or take drugs,” reads a Southwest facade policy on their website. “However, we expect these examples to be very brief, and customers should cover their faces back as soon as possible.”

Bhagyensky’s flight returned to the gate at Southwest Florida International Airport near Fort Myers, Whereupon the pair were told that they would be rebooked in a later flight.

“I feel terrible that my son had to endure this,” said Devyansky, who bought a $ 600 ticket home on his airline. To make her son the first day of daycare.

In a statement to CNN, Southwest Airlines said it would not discuss the specifics of the incident, but said it could “contact Diganski, which could happen.”

Other conditions including masks

The incident is not the first time a family has clashed against airline mask policies.

Last month, Southwest Airlines diverted a passenger and his 3-year-old son from a flight to a boy who has autism, refused to wear a face mask and was upset.

Earlier this month, Delta Air Lines CEO Ed Bastian said 270 people had been placed on the airline’s no-fly list for refusing to wear masks on their flights.

“I’m not entirely an anti-masked,” said Dagensky, who called parts of Southwestern policy gray Area.

“I think there needs to be some level of extra questioning so there is more consistency … more compassion from the corporation.”

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