(Reuters) – Microsoft Corp MSFT.O Late Monday said a recent change potentially caused a major outage, affecting users’ access to several Microsoft 365 services, including the Outlook.com and Microsoft teams.
The developer of Windows and Office software said it “did not observe an increase in successful connections” even after rolling back the change to mitigate the impact.
“A moment ago nothing was working, then I went into the files in teams and it was working, now nothing is working. Well I think now I have an excuse not to work and watch TV, ”tweeted a Twitter user.
“We are taking mitigation steps for this issue. In parallel, we are regrouping traffic for alternative systems to provide further relief to affected users, ”Microsoft said on its status page, without specifying how many users were affected.
Several other Twitter users complained that the outage meant they could miss their job interviews and college assignment deadlines.
The Xbox manufacturer also stated that they were working to evaluate the out.ly/339pRgI other solution while they investigate the root cause of the outage.
Reporting by Praveen Paramasivam in Bengaluru, Editing by Sherry Jacob-Phillips