By Jossie Carbonare | WPMT through CNN.com Wire Service
York County, PA – The convenience of ordering food at your doorstep at the touch of a finger can be tempting, but you may also have problems.
Chris Payton of York County says he ordered food from Dickey's Barbecue in West Manchester Township using DoorDash, a food delivery application that sends its own drivers to pick up restaurant orders and delivers them directly to your door.
After the driver left his food, he says he opened the box and discovered that half had eaten.
Two of the six ribs he ordered were gone and what looked like bite marks had been left behind.
"I was just stupefied, and I was very surprised that something like this happened," said Chris Payton of York County.
Payton says he believes the DoorDash delivery driver is to blame.
"I guess he just stops by the side of the road and decides to have a small snack before delivery," Payton said.
We spoke with the Dickey & # 39; s Barbecue employee who handled the order, and confirmed the story of Payton and said they had had previous problems with the same DoorDash driver.
"It's crazy, I do not understand why people would do that," Payton said. "It's someone's food, you pay for it, you expect to get it, you pay for a service."
Online, you can find dozens of similar complaints from other DoorDash customers across the country.
FOX43 approached DoorDash for comments, but we did not receive a response.
Payton says that although DoorDash gave him back his money, he expects the driver to be reprimanded for his actions.
"Treat your clients with respect, treat someone the way you would like them to treat you," Payton said.