MacBook owners are expressing concern online over the lack of battery charging on their MacOS powered laptops. Apple has confirmed the details of the problem, and it is a design failure in the user interface.
Macbook shows ‘no charging’ even though the power adapter is plugged in and the internal battery is not fully charged. This correctly leads them to question what is going on and what is broken on their laptop?
Turns out that nothing is broken, everything is acting as electricity. Apple has posted a new support document on this issue, stating that changes in charging status are part of the updated battery health management software in MacDown Catalina:
“When battery health management is turned on, you can sometimes see” Not charging “in your Mac’s battery status menu, and your battery’s maximum charge level may be temporarily low. This is normal, and it Is how battery health management optimizes charging. Your Mac can be 100 percent charged depending on your usage. “
This approach to charging is designed to extend the battery life of your MacBook. This won’t make it last forever, but it will give you more time with your first battery, before you contact Apple for a replacement.
What I found frustrating is behind this problem. Apple is famous for focusing on small details; Getting the pixel in the right position, rehearsing the unboxing experience, ensuring a consistent look, and guiding users through the UI for the right feature or function.
The failure here is not battery failure or charging circuitry, it is a failure of Apple’s user interface.
Subsequent paragraphs in the support document explain why there is confusion over charging under the new system:
“You can also see” not charging “if your Mac does not get enough power to charge the battery, such as when it is not using the correct power adapter and cable, or it is plugged into a power source Which is not providing enough electricity. “
In short, when you’re not charging, you can get the “not charging” message, when you’re not charging, and “not charging” when you have someone with charging hardware there is a problem. Three different scenarios, all of which provide critical feedback for the user and a single text string.
Given the prominence that Apple has gained from battery health software, I’m surprised that it carefully slipped on the expansion trap. Nevertheless, there is a really easy solution for this. I hope Apple decides on a few different phrases for two of those situations. “There is a charging problem” and “charging posed” would be good starting points.
Now read more about Apple’s upcoming ARM-powered MacBook Pro …