Travelers at JFK airport still faced delays on Monday, a day after a water supply failure caused havoc and forced evacuations at the arrival terminals, while officials vowed to "hold all responsible parties accountable "
"There may be delays in #JFK.Spend additional time and contact your airline," the airport said in a tweet 11:18 am notices of residual delays after Sunday's chaos.
It was the third identical warning the airport sent on Twitter.
"Same tweet from the last 10 hours It's simple that terminal 4 accepts incoming flights," @Pulido_Alvin published exasperatingly in response .
The airport was experiencing exit delays of about half an hour, according to the FlightAware website.
The massive The main waterfall in Terminal 4 unleashed a travel nightmare and resulted in an evacuation after about 3 inches of water flooded the private terminal.
The Port Authority of New York and New Jersey said it is investigating why a water pipe feeds an AP chief, Rick Cotton, said investigators want to determine "why an internal pipe was not protected against weathering and if other failures contributed to this interruption. "
"The Port Authority is committed to providing the highest level of service to all travelers and will hold those responsible responsible for the deficiencies we find," he added. said the executive director.
"What happened at JFK airport is unacceptable, and travelers expect and deserve better," said Cotton at 2 p.m. rupture of the water pipe, adding that it seemed to be related to the weather.
Frustrated passengers on Sunday were forced to abandon their luggage and flee after the flood caused a power outage and heat.
The baggage remained unclaimed in Terminal 4 on Monday when travelers relayed their complaints to the airport on Twitter.
"What are you doing with your luggage? We were told to leave the airport yesterday without ours," shuttle driver Lucy Wilkinson said in a tweet on Monday.
"We do not have clothes for our trip and the temperatures here are well below freezing, we need our belongings, why is not there a team of people working to solve this?"
To add insult to injury, the "cyclone of the bomb" on Thursday closed the JFK and LaGuardia airports during a part of the day and more than 1,000 flights were made. cancelled.
"We are still without luggage and it's been 4 days", another traveler, Sharon Moncrieff, tweeted .
"There's no one's answer, stuck in this hotel with nothing, I just want to go home, our once-in-a-lifetime trip is ruined," he told The Post in a tweet.
"I just called baggage and they say they have a delay of at least 1000 bags, it will be days before we can get ours, so we will not get it while we're here."
Another Twitter user, @sasuraiger, wrote: "I am in a customs line after an international flight of 14 hours and there is a person reviewing people, one at a time."
In a statement published before The rupture of the water pipe, the Port Authority said Saturday's cold "created a series of problems in cascade for airlines and terminal operators."
"These included breakdowns of frozen equipment, difficulties in handling luggage, shortage of personnel and heavier loads than typical passenger," he said.
Additional reporting by Yaron Steinbuch