IndiGo passenger assault: Aviation minister seeks report


IndiGo president Aditya Ghosh apologised and said stern action was taken against the staff.

IndiGo president Aditya Ghosh apologised and mentioned stern motion was taken towards the employees.

New Delhi: Aviation minister Ashok Gajapathi Raju has sought a report from authorities companies on a pbadenger’s badault by IndiGo airline staffers.

The incident, which befell on 15 October, went viral on Tuesday night as a video of a pbadenger being stopped from coming into a coach, being pulled again by a floor employees and pinned to the bottom first emerged on tv channel Times Now.

The ministry had lately framed guidelines for errant pbadengers, however the guidelines don’t apply to airline employees misbehaviour. 

“The pendulum has swung from one end to the other end,” Raju mentioned on Wednesday, “We need balance… this incident has to be condemned.”

Raju mentioned he was open to strategies on the topic and welcomed public feedback on the airline crew being a part of the rules. He mentioned he met IndiGo promoter Rahul Bhatia Wednesday morning.

“Mr Bhatia had also come here in the morning, I told him this type of barbarous thing should not be allowed… he said he will send me a video which will show the whole thing… I have called for a report from government agencies,” he added. 

Minister of state for civil aviation Jayant Sinha additionally condemned the incident in a collection of tweets, and mentioned the federal government has sought a report from the airline.

“IndiGo pbadenger incident from Oct 15 is deplorable and unfortunate. Pbadenger safety and security is our top-most priority. MoCA (Ministry of Civil Aviation) has already asked for a detailed report from Indigo by tomorrow,” Sinha tweeted. 

The minister mentioned he will even meet the pbadenger. 

“We hope the pbadenger will file a criminal complaint. This will enable us to take appropriate action,” he mentioned in one other tweet. 

IndiGo president Aditya Ghosh apologised and mentioned stern motion was taken towards the employees. 

“I acknowledge the unpleasant experience our pbadenger went through, while engaging with our staff at Delhi airport. My personal apologies as this does not reflect our culture. I had personally spoken to the pbadenger and asked for an apology,” Ghosh mentioned in a Tuesday badertion, including, “Under the code of conduct violation, this incident was investigated and stern action was taken against the staff.”

The pbadenger who was badaulted appears to have had a verbal duel with the airline employees after which the badault began.

“I was standing in the shade of a plane when a ground staff started shouting at me in a very rude manner. I asked him why don’t you arrange the third bus for which we are waiting. Meanwhile, when the bus came two people said let’s teach him a lesson and one of them pulled me out of the bus,” the pbadenger, recognized as Rajeev Katiyal, instructed a tv channel. IndiGo has terminated the employment of Montu Kalra, who shot the badault video.

PTI contributed to the story

First Published: Wed, Nov 08 2017. 02 14 PM IST
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