(Reuters) – A rare public dispute in the technology industry intensified on Tuesday when Google said it would block its YouTube video streaming application from two devices Amazon.com Inc and criticized the online retailer for not selling the device. Google hardware.
The fiefdom is the last in Silicon Valley to put customers in the crossfire of major competitors. Amazon and Google, owned by Alphabet Inc, face many areas, from cloud computing and online search, to the sale of voice-controlled devices such as Google Home and Amazon Echo Show.
What is at stake is high: many in the technology industry expect that interaction with voice computers will become widespread, and it is not clear if Amazon, Google or another company will dominate the space. Amazon's set of voice-controlled devices has surpassed those of Google until now, according to a study by the eMarketer research firm earlier this year.
In a statement, Google said, "Amazon does not carry Google products like Chromecast and Google Home, it does not (Prime) Video available to Google Cast users, and last month it stopped selling part of (our company) sister) Nest's latest products.
"Given this lack of reciprocity, we no longer support YouTube on Echo Show and Fire TV," said Google. "We hope we can reach an agreement to resolve these problems soon."
Amazon said in a statement: "Google is setting a disappointing precedent by selectively blocking customer access to an open website."
He said he hoped to solve the problem with Google as soon as possible, but the customers p You can access YouTube through the Internet, not an application, on the devices in the meantime.
Rest has been slow to arrive. Amazon banned Chromecast, the Google TV player, from its retail website in 2015, along with the Apple TV player, Inc. Amazon explained the change by saying it wanted to avoid confusing customers who might expect their Prime Video service be available on devices sold by Amazon.
Amazon and Apple corrected the links earlier this year when it was announced that Prime Video would hit Apple TV. Not so with Google.
Fire TV loses access to its YouTube app on January 1, Google said. Amazon sold that device for longer than the Echo Show, which means that more customers can now be affected.
Reports by Jeffrey Dastin in San Francisco; Andrew Hay's edition