When Google removed the Play Store’s ability to notify users of app updates, people were understandably annoyed. This even led to the development of a third-party solution, before Google finally saw the point and brought it back as an optional setting (albeit disabled by default). This functionality seems to be broken now on various Android phones.
As our own Artem Russakovski discovered, if you try to turn on app update notifications for a Pixel phone, you just get stuck. If you navigate to Play Store app> Settings> Notifications> Updates completed and press the toggle, the normal procedure takes you to the notification category settings on Android, where you need to enable another toggle. On other non-Pixels phones we’ve tested, this seems to work as expected, but notifications don’t seem to be available.
On Google phones, everything is complicated: nothing happens when the switch is turned and the settings are not activated. Have a look:
The Google Play Store has an “Updates Complete” notification setting, but I can’t enable it.
– Artem Russakovskii (@ArtemR) March 18, 2021
If you go back to the full list of notification categories for the Play Store and find the switch listed, it seems to work there. However, this is only superficial and the choice is not remembered. Go back to the Android settings or the application settings itself and it will shut down once again.
It’s hard to say why Google has so much trouble with what should be such a simple feature for its app store. We will monitor the situation and let you know when a fix is implemented, but don’t hold your breath for a quick fix.