The owner of the Giants, John Mara, apparently got tired of writing letters one at a time.
So he and his co-owner Steve Tisch decided to send one in bulk this week, after the firings of coach Ben McAdoo and General Manager Jerry Reese.
Through Pat Leonard of the New York Daily News a massive email was sent this week to the ticket holders, effectively apologizing for the disaster this season.
"Today, we made the difficult decision to relieve head coach Ben McAdoo and general manager Jerry Reese of their duties," the letter began. "This season has been extremely disappointing for our organization, and we decided it was the right time to make these changes."
"Steve Spagnuolo, our defensive coordinator and former NFL head coach, will serve as interim coach for the rest of the team. the season. Kevin Abrams, our assistant general manager for the past 16 years, will assume the functions of acting general manager. As owners of this franchise, our goal is to offer you the best football quality, and we know we have not achieved that goal this season. We will conduct a diligent and exhaustive search for a new coach and general manager.
"We know that you and all of our fans have been frustrated this year, and many of you have expressed disappointment and dislike, your passion for our franchise does not go unnoticed, and we appreciate your continued support as we move forward to provide you with a renewed sense of the pride of the Giants. "
The fact that they are conducting a "diligent and exhaustive search" could be of little comfort, since they were the ones who conducted the search that led McAdoo in the first place.
They still have three games left in front of those customers, so they needed to do something to calm their feelings. But like Christmas greetings, Giants fans would probably have preferred a fruit cake.