A flight from Calgary to Toronto was canceled this week following a dispute over an unnamed child.
Canadian airline WestJet said it had to cancel the flight in the early hours of Tuesday because two parents on board the aircraft refused to put masks on their 3-year-old child, CBC News reported.
The airline and the Canadian government require all passengers 2 years and older to wear masks as a safety precaution against coronavirus.
ALLEGIANT AIR PASSENGER competed for ‘FACEUPTING’, which passes under the flight starting every day after the subsequent flight.
WestJet did not immediately respond to Fox News’ request for comment.
The airline told CBC News that after refusing passengers to obey the order, the crew called the officers and then refused to get off the plane.
“Due to the rapid escalation of the situation on board, our crew felt inconvenience to work and the flight was canceled,” an airline spokesperson told CBC News.
However, one of the parents, Safwan Chaudhary, said that their 3-year-old daughter was actually wearing a mask and as per the report the dispute was over their 19-month-old daughter. He said the airline’s actions were disappointing and he apologized.
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That apology may not come anytime soon. The airline disputed Chaudhary’s story and told CBC News that the family traveling the employee had revoked their WestJet travel privileges. It was also providing travel privileges for the employee which gave them benefits. But it apologized to other passengers whose travel plans were affected by the cancellation.
The spokesperson told CBC News, “We are disappointed that the issue eventually ended when the flight was canceled for all guests.”
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WestJet announced last month that its zero-tolerance mask policy would apply to the sept. 1. It warned that no guests not following the rules may be allowed to board the aircraft, including unloading from the aircraft. And a one-year ban from his aircraft.
WestJet CEO Ed Sims said in a written statement, “Canadian travelers and all employees of our WestJet Group are counting on us to keep them safe and doing so is our top priority.”
According to Johns Hopes University, COVID-19 has infected more than 136,000 people in Canada and killed more than 9,200 people in the country.
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