- Signal said Saturday that it had restored service after an outage that began Friday morning.
- Signal said that some users may notice errors in their chats, but that those problems will be resolved in an upcoming update.
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Encrypted messaging app Signal said it was back online on Saturday after an outage that left its users without service for more than a day.
In a tweet on Saturday night, the company announced it was “back” and thanked the “millions of new Signal users around the world for [their] patience.”
—Signal (@signalapp) January 17, 2021
On a friday cheep Acknowledging the outage, Signal said it has “been adding new servers and additional capacity at a record rate every day this week non-stop, but today it surpassed even our most optimistic projections. Millions upon millions of new users are sending a message of that privacy is important. ” We appreciate your patience. “
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After restoring service, the company tweeted to its users that “Your understanding inspired us as we expanded capacity.”
WhatsApp informed users on January 7 that they would be forced to start sharing some personal data with the app’s parent company, Facebook, starting on February 8. The news prompted a massive migration from WhatsApp to competitors Signal and Telegram, which saw downloads skyrocket in the days after the announcement.
WhatsApp, for its part, announced on Friday that it would delay the new policy until May 15 due to “confusion” and “misinformation” surrounding the changes.
“We want to make it clear that the policy update does not affect the privacy of your messages with friends or family in any way. Instead, this update includes changes related to a company’s messaging on WhatsApp, which is optional, and provides greater transparency about how we collect and use data, “the company said.
Sign on saturday said that users who return to the application may notice errors in their chats or lost messages from their contacts. The company said that future updates to the app will address those issues.