Return the signal after an outage lasting more than 24 hours

  • Signal said Saturday that it had restored service after an outage that began Friday morning.
  • The app began experiencing technical difficulties as its new users soared after competing service WhatsApp announced controversial new changes to its privacy policy.
  • Signal said that some users may notice errors in their chats, but that those problems will be resolved in an upcoming update.
  • Visit the Business Insider home page for more stories.

Encrypted messaging app Signal said it was back online on Saturday after an outage that left its users without service for more than a day.

In a tweet on Saturday night, the company announced it was “back” and thanked the “millions of new Signal users around the world for [their] patience.”

Signal did not explicitly say what caused the outage, which began around 11:40 a.m. ET on Friday. But it appears that the technical difficulties stemmed from a flood of new users flocking to the app after a competing messaging app, WhatsApp, announced that it would launch a controversial new privacy policy.

On a friday cheep Acknowledging the outage, Signal said it has “been adding new servers and additional capacity at a record rate every day this week non-stop, but today it surpassed even our most optimistic projections. Millions upon millions of new users are sending a message of that privacy is important. ” We appreciate your patience. “

Read more: How Silicon Valley Banished Donald Trump in 48 Hours

After restoring service, the company tweeted to its users that “Your understanding inspired us as we expanded capacity.”

WhatsApp informed users on January 7 that they would be forced to start sharing some personal data with the app’s parent company, Facebook, starting on February 8. The news prompted a massive migration from WhatsApp to competitors Signal and Telegram, which saw downloads skyrocket in the days after the announcement.

Tesla CEO Elon musk and whistleblower for the National Security Agency Edward snowden They both tweeted in support of the switch to Signal.

WhatsApp, for its part, announced on Friday that it would delay the new policy until May 15 due to “confusion” and “misinformation” surrounding the changes.

“We want to make it clear that the policy update does not affect the privacy of your messages with friends or family in any way. Instead, this update includes changes related to a company’s messaging on WhatsApp, which is optional, and provides greater transparency about how we collect and use data, “the company said.

Sign on saturday said that users who return to the application may notice errors in their chats or lost messages from their contacts. The company said that future updates to the app will address those issues.

Source link