Dunkin’s testing of contactless checkout locations in California

Americans who run on Dunkin ‘can soon get their coffee and snacks even faster.

The Massachusetts-based coffee and donut chain is testing an Amazon Go-style store in California in October to allow customers to pick up coffee and drive themselves without waiting in line to order or pay, according to a press release Allows Dunkin ‘is the latest in a number of fast-food chains, grocers and tech companies implementing a contactless retail and drive-in only business model in the age of the coronovirus epidemic.

Dunkin ‘is testing a contactless store model in California in October. (Matt Stone / MediaNews Group / Boston Herald)

Customers will be able to shop at the allegedly contactless checkout location by downloading the Dunkin app and using the QR code displayed on the store to access self-service areas for donuts and coffee.

Shoppers will receive a notification with their digital receipt, which can be viewed on the Dunkin ‘app after exiting the same store as Amazon Go, where shoppers can browse for groceries and get charged to their phones via Amazon Prime can go. The self-service platform automated by MasterCard is called Anywhere Shop. Foodservice management companies Delaware North and Circle K are also testing the system.

“We continue to look for ways to make the Dunkin ‘brand more convenient and accessible, whether it is through digital technology, including our DD Perks program, mobile ordering through the Dunkin app, delivery and curbside pickup, or our NextGunz Restaurant design included. ” Which emphasizes fast, contactless service, ”a Dunkin spokesperson told Fox Business in an email.

The anchor Security The last Change Change %
DNKN Dunkin Brand Group 75.87 -0.67 -0.88%
AMZN AMAZON.COM INC. 3,294.62 -73.38 -2.18%
QSR Restaurant Brand International Inc. 56.07 -0.55 -0.97%
YUM Yum! Brands 95.22 -1.11 -1.15%

With demand for touchless shopping and check-outs due to coronavirus health crises, many grocery store chains and fast-food restaurants have begun reopening their retail models.

Burger King last week announced plans to renovate the restaurant design, including a conveyor belt system to deliver food for touchless pickups to drive from the kitchen. Guests placing online and delivery orders will have access to a coded locker outside the restaurant where they can take food instead of interacting with staff.

And Taco Bell said last month it planned to start a mobile-only restaurant next year for customers to order food through its app and take it as a curide. The “smart” restaurant will also be able to detect when customers arrive for their orders and suggest the quickest route to take it.


And last week, Whole Foods opened its first online-only retail store in Brooklyn, NY to increase demand with about 80% of Americans saying they ordered food online during the epidemic. Convenience store chain 7-Eleven, meanwhile, teamed up with online grocery ordering and delivery platform Instacart last week to allow shoppers to get everything from alcohol and snacks to cold medicine and toilet paper.

Whole Foods is available only in Brooklyn at online stores

The trend toward more customers seeking a contactless shopping experience does not seem to be a transitory, and may also result in fewer retail store locations, or downsizing. Dunkin ‘in July said it expects to permanently close 800 US locations by the end of the year, accounting for 8% of the chain’s domestic restaurant footprint, an indication, perhaps, that fewer people buy coffee in stores Have been.

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