CVS did not tell customers that their prescriptions were filled by a COVID-19 positive staff member

CVS district leader ‘told pharmacy staff in a Georgia store not to inform customers that their prescriptions were filled by a worker who tested positive for COVID-19’

  • A CVS pharmacy staff member in Georgia allegedly began exhibiting coronavirus symptoms and later tested positive
  • A district leader allegedly asked employees to track down medicines filled by an ailing employee and pull them from the shelves
  • However, in an email, workers were allegedly instructed not to tell patients if they had already taken their prescriptions
  • Colleagues were also reportedly recommended not to be tested so that more cases could not be identified.
  • A spokesperson told that it is not a CVS policy to tell patients that patients will be refused to disclose if their prescription is filled by a COVID-19 positive worker.

The allegedly leaked email shows that the CVS pharmacy store ordered employees not to inform customers that the prescriptions were filled by an employee who tested positive for coronovirus.

As previously reported by Business Insider, a technician from a Georgia store claims that he was instructed via CVS district leader to monitor drugs filled by an ailing employee via email and pull them off the shelves Was.

The email also allegedly told staff that if a patient had already taken their medications, the policy dictated ‘not to make outreach calls’.

According to the technician, employees were reportedly told that if they told customers that someone in the store had tested positive for COVID-19, they would face disciplinary action or be fired.

The leader of a CVS district in Georgia allegedly asked to track down drugs filled by employees who tested positive for coronovirus and pulled them off the shelves (file image)

It is unclear when coworkers at the Georgia CVS store allegedly began exhibiting symptoms and tested positive for coronavirus.

However, the technician told Business Insider that staff members who were in close contact with the ailing employee were instructed not to test the virus themselves ‘because they can’t get out of someone else’s work.’

CVS spokesman Michael DeAngelis disputes this account to, saying the email was not indicative of the company’s official policy.

“It is not our policy to stop informing our patients when an employee who tested positive for COVID-19 worked in a pharmacy,” he said in a statement.

‘Business Insider refused to provide us with a copy of the email in questioning so that we could look into the source of the anonymous allegation or the alleged internal email.’

However, DeAngelis did not state whether it was a policy for patients to disclose whether a member of the pharmacy staff tested positive.

According to the guidelines of the Centers for Disease Control and Prevention, it is unclear whether the business can notify customers if an employee is infected.

More than a dozen CVS employees reportedly There is a pattern of ‘bullying’ employees in the Business Insider series.

Staff members said CVS forced employees to become ill despite incidents of risk of COVID-19.

Dangelis told that when an employee contracts the virus ‘they are put on 14 days of paid leave to self-isolate’.

However, employees are allowed to work after being exposed to coronovirus.

Guidelines include wearing a surgical mask, monitoring symptoms and taking their temperature before and after every shift for 14 days.

DeAngelis told that the chain works with local health officials if an employee tests positive.

He said, “When we are informed of the diagnosis of a pharmacy employee, any prescriptions are filled as a precaution, while the employee who worked in the pharmacy has not been picked up and is given a new Will be replaced with product. “

‘For patients who have already received their prescriptions, we cooperate with local departments of health and provide patient contact information as requested. In these situations, patients – if they choose – can return and replace medications. ‘

According to Bloomberg, many companies have instituted gag rules to prohibit workers from speaking about COVID-19 cases.

The article stated that employees at, McDonald’s and Target reportedly did not speak about employees who tested positive.