Consumer Reports just released its annual “Best Smartphones” list, crowning Apple’s iPhone 12 Pro Max as the top choice. What about the affordable end of the spectrum? OnePlus managed to take that crown with its affordable Nord N10 and N100 models, but Consumer Reports I forgot to mention the absolutely terrible upgrade policy that comes with these phones.
For many who are looking for a new smartphone, or really any product, Consumer Reports is a reliable name to get that information. That’s why it’s always interesting to see which phones the organization names as its top choice. By focusing its results on the US, it is not at all surprising that the iPhone 12 Pro Max ranks first. After all, it is a great device with fast performance, one of the best mobile cameras, and 5G support. Consumer Reports However, it specifically chose the Max thanks to its longer battery life and 2.5x zoom camera.
And Android? By dividing a specific section “Best Android Phone”, the Galaxy Note 20 Ultra was chosen as the best option by Consumer Reports. It was the S Pen that gave the Note an edge over its similar-spec S21 series.
The remaining two categories on this list talk about the “best budget phone” and the “best phone for all-day battery life.” The OnePlus Nord N10 5G and N100 took these spots, respectively. The N10 was chosen for its “excellent” battery life, “good” cameras, and 5G support. Meanwhile, the N100 received its award for 48.5 hours of battery life, beating the Galaxy A71 and iPhone 12 Pro Max.
However, what this report does not fully mention is the truly pathetic OnePlus support offers these phones.
Both were released with an outdated version of Android and were promised only one major update, effectively ditching proper support in less than a year. The $ 200 and $ 300 price tags, large displays, and paper specs are all very tempting, as carrier sales have already shown, but it’s a tough pill to swallow when you realize they’ll be so ditched. Quick.
Software updates are not really one of those selling points that attract people, but they are a crucial part of any purchase. It’s a shame to see OnePlus doing its customers bad with such horrible support, especially when competitors like the Galaxy A51 will get up to four years of updates and the excellent Pixel 4a will also receive three years of timely updates. Don’t expect a OnePlus flagship to do much better either. It is also sad to see that such a large organization simply ignores this point completely.
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