According to the terms of the sale, which took place on April 22, the prices of Pixel 3 and Pixel 3 XL were as follows:
- Pixel 3 64 GB – $ 399 (usually $ 799)
- Pixel 3 128 GB – $ 449 (usually $ 899)
- Pixel 3 XL 64 GB – $ 449 (usually $ 899)
- Pixel 3 XL 128 GB – $ 499 (usually $ 999)
On Reddit, there are quite a few angry Google Fi subscribers, some of whom were not even notified about Google's error. Others adjusted the transaction, but still charged according to the total price of the phone. And there could be an even bigger problem for Google Fi subscribers. If you complain to the bank about Google's error, Google can bookmark your account for security reasons. And that could lead them to be excluded from Google payments. If that happens, they will not be able to pay their Google bills and will not be allowed to transfer their number to another provider. It may not be a big problem for many, but some consumers have had the same phone number for years.
Google says it is aware of the error and "is actively working on a solution." Anyone who has tried to get an overdraft commission from their bank knows that Google has a lot of work to do.
Many Google Fi subscribers were charged the full price for a day with a 50% discount on Pixel 3 sales