Apple had a surprisingly bad week of software problems – tech2.org

Apple had a surprisingly bad week of software problems



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As the week draws to a close, it has definitely been long for Apple's software engineers. The nightmare began on Tuesday, after a Twitter user revealed a critical security vulnerability for macOS High Sierra that allowed anyone with physical access to a Mac to gain system administrator privileges without even entering a pbadword. As software errors go, this was embarrbading and critical, but Apple managed to fix it less than 24 hours after it was publicly revealed.

"Security is a priority for every Apple product, and unfortunately we stumble upon this release of macOS," admitted an Apple spokesman. "We greatly regret this error and apologize to all Mac users, both for publishing this vulnerability and for the concern it has caused Our customers deserve better We are auditing our development processes to help prevent this from happening again" .

As the audit of the development processes begins, other problems have come to light on the macOS side as a result of this software fix. The Apple security update ended up introducing a problem that prevented Mac users from authenticating or connecting to shared files on their Macs. Apple was forced to issue another support document to detail a solution for these users, helping Mac owners gain access to shared files again.

That seemed to be an embarrbading end to the problems, but the late reports of the night revealed that Apple ran the software patch as defective as the code it was supposed to correct. Andy Greenberg of Wired reports that several Mac users who had not yet updated their operating system from the original version of High Sierra to the new update 10.13.1, but who installed the Apple patch, are seeing The root problem reappears after they install the latest update of the macOS system. The reinstallation of Apple's separate patch has not helped these users, unless they are rebooted and then installed. It is a bad example of Apple running to solve a critical problem and not take the time to test it correctly.


  iPhone X

Mac users have had a confusing week, but some iPhone users did not escape unharmed. An error of iOS 11 began to collapse some iPhones after the clocks arrived at 12:15 AM this morning. Apple has had a history of strange time-related errors affecting iOS several times over the years, but this particular problem seems to be related to recurring notifications for applications like reminders. After issuing a beta version of the final developer of iOS 11.2 to developers last night, Apple decided to take the very unusual step of issuing iOS 11.2 to all iPhone owners to solve current problems.

Apple generally issues iOS updates on a Tuesday at 1PM ET / 10AM PT, but this error has clearly caused the company to push its launch much earlier than it was potentially planning. iOS 11.2 also includes a solution for a new autocorrect problem where the word "it" will autocorrect to "IT" automatically. Apple corrected a similar autocorrect error with iOS 11.1.1 after the operating system had automatically changed the letter "I" to "A [?]" for some users.

Let's review the week of the Apple software problems:

  • macOS High Sierra critical failure with root administrator access
  • the high Sierra macOS update was released, but the file sharing is broken [19659014] iOS 11 crashes on some iPhones due to a date error
  • macOS High Sierra solution does not install correctly on some systems
  • iOS 11.2 released earlier to fix iPhone error

It's hard to tell if Apple has been particularly recently neglected with its software updates, or if this is a growing trend in software in general. Apple also did not notice an epic security bug in macOS and iOS 18 months ago a few years ago. Anyway, this last week of problems ago highlight the challenge of Apple to meet the needs of its customers on a large scale. Ten years ago, Apple introduced the iPhone, but at that time its main computing devices were Macs, which constituted about five percent of all desktop machines. Windows was the operating system that I badociated with errors or security patches at that moment.

But Apple now has more than a billion devices running iOS, and any failure or security problem affects millions of people on a much larger scale than macOS. experienced. Fortunately, Apple can patch these devices regularly and provides software updates even to old phones and tablets, something we rarely see on Android devices. Apple now faces the challenging prospect of auditing its development processes to ensure that this type of messy week never happens again.

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