AUSTIN, Texas (AP) – The Texas attorney general said Monday he is suing electricity supplier Griddy for spending huge bills. to your customers during last month’s winter storm.
The lawsuit comes days after the Texas power grid administrator shut down Griddy by revoking its access to the state’s power market.
Griddy charges $ 10 a month to give people a way to pay wholesale prices for electricity instead of a flat fee. But when temperatures fell well below freezing last month, wholesale prices skyrocketed and Griddy customers were left with sky-high electricity bills.
“Griddy misled Texans into services that, in times of crisis, resulted in Texans losing thousands of dollars,” Attorney General Ken Paxton said in a statement. “As Texans struggled to survive this winter storm, Griddy made the suffering worse by debiting outrageous amounts every day.”
The lawsuit accused Griddy of violating the Texas Deceptive Business Practices Act and seeks refunds for customers. The unusually strong winter storm blanketed much of Texas in snow, cutting off power. 4 million customers and many are struggling to find clean water.
Meanwhile, the Electric Reliability Council of Texas, or ERCOT, moved about 10,000 Griddy customers to other utility companies on Friday.
Griddy said in a statement that ERCOT “took our members and effectively shut down Griddy.”
“We have always been transparent and customer focused at every step. We wanted to continue the fight so that our members would receive relief and that has not changed, ”the statement said.