After Tokyo Commuter Train Leaves 20 Seconds Early, Company Apologizes : The Two-Way : NPR

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A Japanese prepare firm says it has spoken to a crew that left a station with out consulting the time. In this file photograph, commuters are seen ready for a prepare at Tokyo’s Akihabara Station.

JTB Photo/UIG by way of Getty Images


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JTB Photo/UIG by way of Getty Images

A Japanese prepare firm says it has spoken to a crew that left a station with out consulting the time. In this file photograph, commuters are seen ready for a prepare at Tokyo’s Akihabara Station.

JTB Photo/UIG by way of Getty Images

Pbadengers on a morning prepare on the Tokyo area’s Tsukuba Express line won’t have seen something was amiss Tuesday. But when their prepare left Minami-Nagareyama station, it did so 20 seconds forward of schedule — and when the corporate seen, it issued an apology to prospects.

The prepare was touring northbound on the road that connects Tokyo’s Akihabara station with Tsukuba to the northeast — a visit that takes lower than an hour. After pbadengers had boarded, the crew did not examine the time, ensuing within the barely early departure “around” 9:44 a.m., the corporate stated.

“We deeply apologize for the severe inconvenience imposed upon our customers,” the Metropolitan Intercity Railway Company stated, in a translation by Sora News 24.

In its on-line posting, the rail firm says it did not obtain any complaints from pbadengers over the 20-second discrepancy. It added that the prepare’s crew has been spoken to, and taught to stop recurrences.

On the brilliant facet, anybody who missed the 9:44 a.m. Tsukuba Express prepare due to the 20-second untimely departure would have needed to wait simply 4 minutes for the subsequent northbound prepare, in keeping with the road’s timetable.

But even a small lapse in punctuality can snowball, partly as a result of, as Casey Baseel experiences for Sora News 24, some folks in Japan synchronize their telephones or watches to the time proven in prepare stations, so that they’ll be sure you make their prepare.

Baseel writes: “It stands to reason, then, that at least a few people would miss a train if it left 20 seconds earlier than usual, and even if there’s another coming in four minutes, adding four minutes to that leg of their commute might cause them to miss other transfers on the way to their destinations, with the effect snowballing enough that they end up being late for work or school.”

Commenters on the story have had a spread of reactions — together with from individuals who say Japan’s status for excessive punctuality in its trains is overblown.

But on Sora News and different websites, readers additionally famous that they’d welcome such issues.

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