A Tesla Model 3 got stuck in the supercharger and is not compatible with Tesla – tech2.org

A Tesla Model 3 got stuck in the supercharger and is not compatible with Tesla


Car problems suck. Being stranded because an old mixer breaks down is bad. Being stranded in a new car it’s worse but being stranded in a new Tesla would top either. This poor driver in Florida, whose Tesla Model 3 was glued to a Supercharger, knows it all.

The driver was unable to disconnect his Model 3 from the charging station and found himself temporarily tied to the charger for hours after stopping. when your Model 3 dropped to 15 percent of the battery’s state of charge. the the driver says received “an error message [and] it went downhill from there. “

This may be a bit more stuck than stranded, but it’s a vehicular malfunction either way, which will ruin anyone’s night and morning for this. Tesla conductor, It seems.

The driver posted his fiasco on From Reddit major sub tesla r / Tesla Motors. The community there was more supportive than the Tesla support proper, who tried to fix problems over the phone without success. They finally he told the driver that help would not be available for “at least several hours.”

Fellow Tesla drivers and Reddit users recommended using the manual version and shared their tips and tricks on how to deal with a stubborn charger docking. Many drivers had their own version of this story and it makes me wonder about the average failure rate of these things.

The driver took some of the feedback and followed the instructions, but unfortunately that only made things worse after the manual launch. the mechanism seemed to break, as well. Things seemed to get worse for the driver as the hours passed.

I would have gotten dizzy at this point with a stubborn magazine and a broken manual trigger. I mean, that’s the insurance! What do you do when insurance fails?

A hard reset suggested by Reddit readers didn’t work either, and the controller was given the terrible news that your Model 3 would be stuck overnight as assistance would not be available until the next morning. I know that sometimes roadside assistance companies hedge their bets and say it will take hours for them to come out, only to show up much sooner. But that was not the case here. Tesla owner provided a upgrade today, sharing how the car was easily launched the next morning:

9:30 AM update: I went back to check the car, it was fully charged and was able to disconnect without any problems. Approaching Tesla now to suggest that they turn off that charger until someone can come see it. I will also drop the car off at a service center to have it checked as soon as possible.

And note that the fix was not due to Tesla support or service. The car fell off of its own accord. And it turns out your manual unlocking bug was reversible, though I’d still look at it.

Driver set that despite being in a big city with its own Tesla service center, you didn’t hear from Tesla after your initial troubleshooting phone call until 11:30 the next morning. The driver shared the following with Jalopnik:

I wanted to raise awareness about the problem because I really believe that the future of transportation is in electric cars. But when all of these systems get so complex that we can’t fix them ourselves, we rely on companies to support us when we need it. This was a new car with 2,500 miles. And the best recommendation they had was to drop it off in a random parking lot and go home for the night. There is no reason why support should take 15 hours to address something as critical as this.

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