A teenage boy secretly spent $ 19,870.94 on Twitch donations in just 17 days using his debit card. Fortunately, she was mostly able to recover it. As reported by Dot Esports, the donation, which wiped out “years of savings” for mom, was given to streamers such as Tuffe, Gorb, Evokav, Atlanta Falcons quarterback Kurt Benkert. And Miami Heat’s Meyers Leonard.The mother, who chose to remain anonymous, claimed that she had a hard time getting in touch with Twitch and that “hitting a brick wall” with her was “the most disappointing thing of all.” She said that no one would react and that there was no way to contact anyone at the streaming company.She tried to fill an online help form with Twitch to send registered mail to Twitch CEO Imet Shire and Amazon’s legal team, and more, but had no luck getting any response.
Luckily, he received a tip from the now-deleted Reddit post that he should contact Xsolla, the service company paying with Xitch.
He used the company’s online chat feature and was able to get a refund on the condition that the account was “permanently blocked to prevent future unauthorized charges.”
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The mother claims that the son is “remorseful” and is going to counseling. He is limited to only one hour of monitoring per day “with the condition that he perform positive activities throughout the day, exercise and interact positively with the family.”
Hopefully, this will be a story of some help or caution to those who ever find themselves in a similar situation. Have a tip for us? Want to discuss a possible story? Please send an email to [email protected]
Adam Bankhurst is a news writer for IGN. You can follow him on Twitter @AdamBankhurst And twitch.