​Comcast web hiccups reported throughout the US


Video: The Internet of Things should be future-proofed

If you thought one thing was improper right this moment together with your Comcast web service or its client Xfinity web, you have been proper. At 1:23 pm EST, Comcast’s web started failing.

As the web site Down Detector, confirmed, Comcast was down on the East and West Coasts and a big swatch from the Atlantic seaboard to the Mid-West. By 1:36 pm, Comcast’s customer support was tweeting: “Some prospects are having points with their XFINITY Internet service. We apologize & recognize your persistence whereas we work to repair.

Behind the scenes, the web directors on the Outages mailing listing reported main community issues. Specifically, they have been seeing “packet loss and high latency” throughout each the IPv4 and IPv6 web.

With packet loss, the packets that make up your web messages aren’t obtained. They disappear and your electronic mail, internet companies, and so forth begin failing. With excessive latency, your packets take longer and longer to get from one web node to the opposite. Put them collectively, and web companies collapse.


Due to a connection drawback with Level three, Comcast and Xfinity had web issues right this moment.

Further investigation confirmed that the supply of the issue wasn’t inside Comcast. Instead, it appeared to have originated with Comcast’s connection to Level three Chicago web spine node.

Level three, which was lately acquired by CenturyLink, is among the tier one web service suppliers (ISP).

These firms present the nationwide and worldwide web hyperlinks that allow smaller and client web to attach you to the worldwide web.

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A Level three, consultant, whereas not admitting that it was at fault for Comcast’s issues, mentioned, “On Monday, Nov. 6, our network experienced a service disruption affecting some customers with IP-based services. The disruption was caused by a configuration error. We know how important these services are to our customers. Our technicians were able to restore service within approximately 90 minutes.”

Members of the Outages listing report they’re seeing “all but 2 locations (originally out of 120+ sites) returning to normal with no packet loss.”

So, by this night, all needs to be effectively for Comcast and Xfinity web customers. This is a reminder, nevertheless, that the web isn’t as secure as we would like.

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